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Annual Maintenance Contract AMC Kuching | CCTV Autogate Alarm Door Access Service
Annual Maintenance Contract AMC Kuching | CCTV Autogate Alarm Door Access Service
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Annual Maintenance Contract AMC Kuching Sarawak | Hikvision CCTV Autogate Alarm Service by HJ Security
HJ Security provides Annual Maintenance Contracts (AMC) for Hikvision CCTV, FAAC autogates, JVA electric fences, alarm systems, door access and all security technology across Kuching, Sibu, Bintulu, Miri and all of Sarawak. Scheduled preventive maintenance, priority emergency response and genuine replacement parts from our Hikvision system installation.
AMC Plans — Basic, Standard, Premium
| 📦 Basic AMC | 🛡️ Standard AMC | 👑 Premium AMC | |
|---|---|---|---|
| Scheduled Visits | 2x per year | 4x per year | 6x per year |
| System Health Check | ✅ | ✅ | ✅ |
| Firmware Update | ✅ | ✅ | ✅ |
| Cleaning and Servicing | ✅ | ✅ | ✅ |
| Priority Emergency Response | 48 hours | 24 hours | Same day |
| Genuine Parts Discount | 5% | 10% | 15% |
| Remote Support | ❌ | ✅ TeamViewer | ✅ Unlimited |
| Maintenance Report | ✅ Annual | ✅ Quarterly | ✅ Monthly |
Systems We Maintain
Hikvision CCTV Maintenance
Camera lens cleaning, NVR hard disk health check, firmware update, recording verification, Hik-Connect app check, image quality adjustment. Covers all Hikvision models including IP, analog, PTZ and solar CCTV.
FAAC and Nice Autogate Service
Motor lubrication, gear mechanism inspection, remote control battery replacement, safety sensor calibration, track and wheel cleaning. Covers FAAC, Nice and GForce autogate motors.
Alarm System Maintenance
PIR sensor testing, door contact verification, siren and strobe test, control panel battery replacement, zone walk-test, Hik-Connect push notification check. Covers Hikvision wired and AX Pro wireless alarm systems.
Door Access and Attendance Service
Card reader cleaning, EM lock inspection and testing, backup battery check, card database backup, face recognition terminal cleaning, attendance report verification. Covers Hikvision card readers, face terminals and FingerTec.
JVA Electric Fence Maintenance
Energizer pulse testing, wire tension adjustment, insulator inspection, battery load test, GSM module signal check, zone integrity verification. Maintenance uses genuine JVA parts.
Network and WiFi Maintenance
Switch health check, Fluke cable testing, WiFi coverage measurement, bandwidth test, firmware updates. All network cables Fluke tested and certified.
Video Intercom Service
Audio and video quality check, outdoor station cleaning, indoor screen calibration, door lock mechanism test, bell button verification.
Service Coverage — All of Sarawak
Our AMC service covers Kuching, Sibu, Bintulu, Miri, Sri Aman, Betong, Sarikei, Kapit, Lawas and all districts across Sarawak.
Why AMC vs One-Time Repair
| AMC Contract | One-Time Repair | |
|---|---|---|
| Preventive Maintenance | ✅ Scheduled visits | ❌ Only when broken |
| Emergency Response | ✅ Priority (same day - 48hr) | ⚠️ Subject to availability |
| Genuine Parts | ✅ 5-15% discount | ❌ Full price |
| Call-Out Fee | ✅ Included | ❌ Per visit charge |
Featured AMC Projects
- The Podium Kuching — 400+ camera maintenance contract
- Demak Laut Industrial Park — Factory CCTV and electric fence AMC
- Government (JKR) maintenance contracts across Sarawak, as far as Lawas
Published Project References
Installation projects published on hjsecurity.com.my. AMC scope and visit frequency are agreed per site.
- Linde Gas — CCTV and door access across four Sarawak sites
- Sarawak General Hospital — CCTV and door access
- LePaPa — retail EAS, PA and CCTV
- Fulton Park — apartment CCTV, intercom, door and lift access, barrier gate, SMATV and FTTH
- Toorak Park — apartment CCTV, video intercom, lift access, barrier gate and fibre
- All published HJ Security project references: hjsecurity.com.my/projects
Genuine Hikvision Systems
HJ Security uses only genuine Hikvision replacement parts with manufacturer warranty. Products supplied by IS Distributions Sdn Bhd.
Why Choose HJ Security for AMC
- Hikvision system installation — genuine parts
- Award-winning — Consumers Choice 2023/2024, Sin Chew Excellence 2024
- SICTA member — Sarawak ICT Association
- SKM-certified uniformed staff via UPSkillist Academy
- Products by IS Distributions Sdn Bhd
- Part of JKM369 Group
- We service ALL brands — any installer, any brand
- Google reviews — read them on Google
Contact for AMC Quote
📱 WhatsApp: +60 14-349 7686 — Tell us your systems for a custom AMC quotation
🌐 www.hikvisionhj.com